by Lisette Sutherland | Feb 27, 2013 | Interviews
Maarten Koopmans is a physicist and a software architect. We worked together (remotely) from 2006 to 2009 helping to build a genius online project management tool called Qtask (now, Prolific). Maarten is one of the smartest people I know (which says a lot given my...
by Lisette Sutherland | Feb 14, 2013 | Community Design, Community Management
This week, I was asked to give a presentation at the Chase Conference in London highlighting the benefits of private social networks and presenting six strategies for increasing an organisation’s engagement and retention rates. The attendees were decision makers...
by Lisette Sutherland | Feb 6, 2013 | Community Design
This week, I met with Octavalent, a company in the historic Dutch town of Delft, which has developed software for employment agencies. Octavalent contacted me because they want to not just provide useful software, but truly engage and enchant their customers. I jumped...