by Lisette Sutherland | Jan 30, 2013 | Community Design
Last week, I met with the Technical Association of the Paper and Pulp Industry (TAPPI) to help them start setting up a private social network. I especially enjoy these strategy design meetings because I love learning about different organizations. In just one hour, I...
by Lisette Sutherland | Jan 23, 2013 | Community Design
Most of my friends know that I’m a big fan of rockumentaries (documentaries about rock bands). Many evenings after I finish work, I settle into my favorite chair and either read a book or find a video about a particular band, or a music scene, or an era in time....
by Lisette Sutherland | Jan 16, 2013 | Community Design
For the last year, my colleague Gretchen and I have been writing a workbook together about how to design and create successful online communities. We are currently tackling the metrics section… wrestling with data and researching the best ways to define and...